The general objective of this study was to study factors affecting e-commerce in telecommunication service providing companies in Kenya with a focus of Safaricom limited, Naivasha branch. Research has shown that Small and Medium-sized Enterprises (SMEs) are rapidly adopting the electronic commerce (e-commerce), to enable them to compete on par with their larger counterparts. Mutua,et al (2013) on their study of the extent of e-commerce adoption among small and medium enterprises in Nairobi, Kenya, revealed that while e-commerce was found to provide strategic value The purpose of the study was to investigate the factors that influence the growth of e-commerce in Nairobi, Kenya. This variety in climate, coupled with high rates of rural-to-urban migration and urbanization, has given rise to diverse cultural settings in the country, each with its own unique development requirements and problems. Factors affecting E-commerce adoption in Kenya’s SMES ... commerce among SMEs in Kenya with particular reference to exhibition stalls in Nairobi’s CBD. %PDF-1.4 %���� The coronavirus recession is an economic recession happening across the world economy in 2020 due to the COVID-19 pandemic. 0 A perfect example here would be … Political Factors Affecting Retail Industry Government Regulation & Political Influence. B�O�8� �T��C1��bR��X�єV�d��^�ߋu~�H���e��?g�B����l��j/���fe���8[N����q�V����_w9;��,�M������m�ڍ/^�a�WKk�?6}�.��MV��z1‰�������^C���G������S�:���f��y^��6�"�[Z�D In Kenya, there is need for the government to constantly review and adopt clear and relevant regulations that address the dynamic nature of e-commerce. Internet security remains a major threat in e-banking. Due to technological advanc… ABSTRACT: E-procurement system contributes significantly to national productivity growth through the removal of non-value added activities in procurement process. In the 1990s its GDP growth rate fell even further to 1.5%. Discouraging rules and regulations of the government 3. The advantages offered by e-commerce are believed to be one of the factors that have made e-commerce popular for businesses and this can be seen from the significant growth of e-commerce users year to year. According to the IDC report (2011), in 2009, 624 million internet users had made online purchases with revenue State of telecommunication infrastructure 2. (Nairobi), M.Sc. Alagheband, P. (2006) Adoption of Electronic Banking Services by Iranian Customers. In Kenya, it was found out that E-commerce application was limited to use of phones according to Matambalya and Wolf (2001) while, the use of computers stood at 71.8% and internet connectivity by SMEs stood at 52.2% (Esselaar, 2007). FACTORS INFLUENCING E-COMMERCE ADOPTION BY RETAILERS IN SAUDI ARABIA: A QUALITATIVE ANALYSIS Rayed AlGhamdi [email protected] School of Information and Communication Technology Griffith University, Brisbane, Australia Steve Drew [email protected] School of Information and Communication Technology Griffith University, Brisbane, Australia Waleed … The adoption of mobile and smart devices has largely contributed to the growth of ecommerce due to the easy availability and accessibility of real-time information on … The regression analysis suggests that telecommunications infrastructure barriers hold the key to unlocking the gordian knot of e-commerce in Kenya, as a decrease in this area would have multiplier effects on the other barriers. BibTex; Full citation Abstract. Why many e-commerce businesses struggle. Factors That Influence the Growth of E-Commerce in Nairobi Kenya @inproceedings{Malenya2017FactorsTI, title={Factors That Influence the Growth of E-Commerce in Nairobi Kenya}, author={Michael Zeni Malenya}, year={2017} } Mobile banking growth is expected to continue. USIU-A Digital Repository Home → Journal Articles → School of Science and Technology → View Item; JavaScript is disabled for your browser. Social factors: Socio cultural factors too have a deep impact in ecommerce industry. by e-commerce, prior studies on e-commerce adoption have come with conflicting conclusion. We are witnessing a boom of new technologies, especially in the service sector (IT, Telecommunications, Internet, etc.). Factors affecting the adoption of e-commerce in SMEs in Kenya. Corpus ID: 169344937. Research has followed the same pattern especially in investigating factors influencing the adoption and effectiveness of e-commerce in retail businesses. (2014) Factors Affecting Adoption of Electronic Banking System in Ethiopian Banking Industry. implementation of e-procurement in county. Five Objectives were proposed; Cost of ICT, ICT knowledge and skills, access to ICT, perceived benefits and Firm size context. As expected, the latter two correlate moderately with each other. 70 0 obj <>/Filter/FlateDecode/ID[<49FE1B1021D6CD48B5A44D4914AC4AFB>]/Index[60 26]/Info 59 0 R/Length 73/Prev 331432/Root 61 0 R/Size 86/Type/XRef/W[1 3 1]>>stream According to the IDC report (2011), in 2009, 624 million internet users had made online purchases with revenue nearly $8 trillion in total; and that number was predicted to have … ��evSC���j�t���$R1L�Ar�Q�\_��(s�0��f�"���ͻE:�>Y����\n7Y�^5YY���M���k��H���NraW�5��d=���4�sZp��Y��^� �XTӪ.��y����m��@ ���7�]!T–�_�e���8�y��������8P�8��H�FD9(QG�B�v�F�zZ=��Zi�Q��D��E��Y�"ed���8�t����:nv�DZ��,�F��s�?wg�䏤z�d}�_:��7`|�rh���x�?7��գ�Ob�0��! Kenya’s GDP has been inconsistent since it got independence since 1963. A structured questionnaire comprising five parts having questions using a 5-point Likert scale was used. endstream endobj startxref In 2000, the IMF and … In its simplest form e-commerce can be defined as the exchange of business communications and transactions over internet technologies. Factors Affecting the Online Transactions in the Developing Countries: A Case of E-Commerce Businesses in Nairobi County, Kenya . Some features of this site may not work without it. On the Explanation of Factors Affecting E-commerce Adoption, in Twenty-Second International Conference on Information Systems, 109–120. In summary, cost reduction and customer related factors have emerged as the main drivers of e-banking adoption in Kenya. Political Factors – 1. The advantages offered by e-commerce are believed to be one of the factors that have made e-commerce popular for businesses and this can be seen from the significant growth of e-commerce users year to year. However, such benefits have not been realised in SMEs in … promote success of e-procurement in the public sector in Kenya. As a result of the growth, African economies, keen on promoting the E-Commerce industry have struck deals to facilitate bilateral trade, importing and local manufacturing within the continent . Successful entrepreneurs have different and very unique stories but there are certain shared factors that generally affect entrepreneurs. The purpose of this study is to know the factors affecting the adoption of e-commerce in Nigeria. E-COMMERCE ADOPTION AMONG MICRO, SMALL AND MEDIUM SECTOR IN NAIROBI COUNTY, KENYA Phares B. Odhiambo Ochola B.Sc. KEYWORDS: E-Procurement, Productivity, Public Sector, Procurement Process, Kenya INTRODUCTION Businesses face many challenges in today’s fast-changing uncertain global climate (Lee and Gebauer, 2006). It was only limited to the two objectives that the study intended to explore. The growth in online transactions is accompanied with an increase in the incidences of fraud. In its simplest form e-commerce can be defined as the exchange of business communications and transactions over internet technologies. h�b```"if6. The two most powerful forces affecting the world economy and commerce today are the increasing rate of globalization and advances in information and communication technologies (ICTs). ENVIRONMENTAL FACTORS. Corpus ID: 169344937. Kenya is a regional hub for trade in East Africa. This paper aims to determine the various factors that influence e-commerce adoption among SMEs in Kenya. This is a research report on factors influencing adoption of e-commerce within SMEs.The case of selected SMEs in Kamukunji constituency Nairobi county Kenya. Previous studies have indicated that significant benefits are achieved by those SMEs that adopt and use e-commerce in their organisations. FACTORS INFLUENCING THE GROWTH OF SMALL AND MEDIUM ENTERPRISES IN KENYA. 2010). Sohrabi, M., Yee, J. and Nathan, R. (2013) Critical Success Factors For the … Further research would thus be desirable in investigating customers’ perspectives regarding e-banking Kenya. It achieved a high economic growth rate of 6% which fell to below 4%. Such laws can seriously impact the profit and revenue stream of businesses. Factors affecting the adoption of e-commerce in SMEs in Kenya 389 A model proposed by Kirby and Turner (1993) as cited by Van Akkeren and Cavaye (1999) identifies adoption factors as the computer literacy of the small business owner, lack of knowledge of benefits derived from IT, and dependency of the small customer on the supplier. Factors Affecting The Adoption Of E-commerce In Kenya: A Case Study Of Consumer Perspective In Thika Town Factors Affecting the Online Transactions in the Developing Countries: A Case of E-Commerce Businesses in Nairobi County, Kenya The growth in online transactions is accompanied with an increase in the incidences of fraud. Factors That Influence the Growth of E-Commerce in Nairobi Kenya @inproceedings{Malenya2017FactorsTI, title={Factors That Influence the Growth of E-Commerce in Nairobi Kenya}, author={Michael Zeni Malenya}, year={2017} } In Kenya, it was found out that E-commerce application was limited to use of phones according to Matambalya and Wolf (2001) while, the use of computers stood at 71.8% and internet ... information about the E-commerce adoption levels, factors affecting the adoption levels and benefits realized by adopting E-commerce. Kenyan shilling is the official currency of the nation. implementing e-procurement in the county. Previous studies have indicated that significant benefits are achieved by those SMEs that adopt and use e-commerce in their organisations. Box 222 – 00519; Mlolongo, Kenya [email protected] Abstract … ANALYSIS AND FINDINGS COVID-19 has put e-commerce adoption and growth into an overdrive, but it can also give businesses a misguided sense that expansion in e-commerce is enough to drive revenue organically. and discuss these issues hindering e-commerce adoption in developing countries. However, such benefits have not been realised in SMEs in developing economies like Kenya owing to the slow adoption of e-commerce. The main objective of the study was to fill this gap. The study found that. By Jimmy Macharia. Growth in foreign markets can be full of … According to the IDC report (2011), in 2009, 624 million internet users had made online purchases with revenue nearly $8 trillion in total; and that number was predicted to have … Factors affecting E-commerce Adoption: Nairobi United States, International University. governments with a focus on Kajiado. On the Explanation of Factors Affecting E-commerce Adoption, in Twenty-Second International Conference on Information Systems, 109–120. Gwo-Guang Lee, Hsiu-Fen Lin, (2005) "Customer perceptions of e-service quality in online MONTH DAYS ACTIVITY APRIL First Week to third week Material searching, concept note writing and Comparison MAY Week one to third week Proposal writing JUNE Week one to fourth week Proof … Research has shown that Small and Medium-sized Enterprises (SMEs) are rapidly adopting the electronic commerce (e-commerce), to enable them to compete on par with their larger counterparts. Journal of Management Information System and E-Commerce, 1, 1-17. h�bbd```b``z"���;�d�"y׀�y�$c��1DZ� ��+��&�� �Q����8�3@� - Many organizations have turned their attention to Electronic Commerce Show simple item record. SEO brings in traffic. Factors Affecting the Adoption of E-commerce in SMEs in Kenya . Journal of Business Economics and … U.S. Electronic commerce (e-commerce) is widening the concept of business from a simple transactional approach to a broader and more complex concept of inter-firm cooperation. Ability of the governmen… A global explosion in the use of electronic commerce has been witnessed in recent times with the monetary value of products and services exchanged electronically being estimated at above US$ 7 trillion in the year 2004. Key drivers of e-commerce may be categorized in terms of 4 key business environment factors which influence the e-commerce industry. Access to new technological developments 3. 85 0 obj <>stream Technology acceptance model was developed in this study. Authors: Jimmy Macharia. Bultum, A. This is a research report on factors influencing adoption of e-commerce within SMEs.The case of selected SMEs in Kamukunji constituency Nairobi county Kenya. The online retailer, which also operates in 22 other African countries, recorded … e –commerce in kenya presented by munyalo robinson nthuli g62/79946/2012 a thesis submitted in partial fulfilment of the requirement for the degree of masters of laws university of nairobi supervisor; leonard obura aloo june 2016 . Factors Influencing Adoption of E-Procurement in Kenya’s Public Sector Sammy Kibet Koech, Isack R Ayoyi and Frida Mugambi Moi University Nairobi campus Kenya! dc.contributor.author: Macharia, Jimmy: dc.date.accessioned: 2015-09-22T12:10:15Z: … CPG, FMCG & Retail 09-25-2020. public sectors. Here are the five most important factors for success in e-commerce that you can’t afford to ignore. management support is very crucial in. Consequently, this paper establishes that there exists a positive relationship between costs of e-commerce implementation, Information Technology (IT) skills and training, with e-commerce adoption by SMEs. Technology acceptance model was developed in this study. !�13�0p``P``(oXe e�����a���׍�p���[��292L������g�d��2�â�ܭ���A��Y������ "8�!H����@�`y�9��,�� ���9�Gi�{��6�Y>��P(1�|��`�1�.F�&��&.�%:��U���d� +oD5�@� �i> endobj 62 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]>>/Rotate 0/Thumb 34 0 R/Type/Page>> endobj 63 0 obj <>stream It is common for managers to assess each of these factors closely. Technological Factors – 1. They are 1. Google is sort of like an usher that decides which websites get to mingle near … For example for the global leaders like Amazon and E-bay growth in Asia pacific region can be made difficult by the Red tape. Amidst market globalization, growing interpenetration of national economies and 10 E-commerce may involve Business-to-Consumer (B2C), Business-to-Business (B2B) transactions and business process. 5.8.4 Factors affecting E-commerce Adoption 196 5.8.5 How Factors Interact to Determine the Extent of E-commerce Adoption 197 5.8.6 The Role of the Local Business Environment 198 5.8.7 Summary of Research Findings at C8Estate 199 5.9 C9Autoco 199 5.9.1 The Nature and Characteristic of Business Environment 199 5.9.2 Use of ICT and Web-based Applications 199 5.9.3 Managerial Characteristics … 11 The nature of e-commerce has evolved since its inception in the mid 1990’s, 12 and is presently in a new phase referred to as the … Factors Affecting the Online Transactions in the Developing Countries: A Case of E-Commerce Businesses in Nairobi County, Kenya Paul Muriku Kanyaru1 and Josphat K. Kyalo2 1 BSC [Computer Science], MBA [MIS] candidate, P.O BOX, 25923-00100, Nairobi, Kenya [email protected] 2 BSC, MSC [IS], PhD (Candidate), P.O. Bandwidth availability and Internet rates 2. Global stock markets experienced their worst crash since 1987, and in the first three months of 2020 the G20 economies fell 3.4% year-on-year. First, let’s talk about why so many e-commerce businesses struggle in the first place. The aim is always to take better decisions for the firm’s progress. The aim of the paper was to examine comprehensively, the internal and external factors of organisations which affect the future of electronic commerce (e-commerce) and the magnitude of these constraints in Kenya, using the systems framework. Box 222 – 00519; Mlolongo, Kenya See how the right insights can help you drive your e-commerce strategy. There are many common reasons for the e-commerce struggle, and stores in different industries will face different hardships. In Kenya alone, mobile penetration stood at 88.1% with 37.8million subscribers in 2015/2016, according to CAK. Number and type of government initiatives to support use and development of modern technology 2. Leading the e-commerce revolution in Kenya is Jumia Kenya, which runs online brands such as Jumia Deals, Jumia Jobs, Jumia Food, Jumia Travel, and Jumia House. Some common factors are political, economic, social and technological (known […] One fundamental decision facing retail banks in Kenya is how to influence more potential customers to adopt e-banking. Electronic commerce (e-commerce) is widening the concept of business from a simple transactional approach to a broader and more complex concept of inter-firm cooperation. E-commerce has been predicted to be a new driver of economic growth for developing countries, (Humphrey et al., 2003). 60 0 obj <> endobj Title: Factors affecting the adoption of e-commerce in SMEs in Kenya. Addresses: School of Business, United States International University, P.O. … If the government raises sales taxes, then it would increase the prices … There are several risk factors affecting the e-businesses. Box 14634-00800, Nairobi, Kenya. Factors Affecting the Adoption of E-commerce in SMEs in Kenya. January 2009 ; International Journal of Technology Intelligence and Planning 5(4) DOI: 10.1504/IJTIP.2009.029377. Cite . However, such benefits have not been realised in SMEs in developing economies like Kenya owing to the slow adoption of e-commerce. Kenya’s climate varies from semiarid in the northern part to the high rainfall areas in the central, western, and coastal regions. E-commerce in Kenya. In the 2015 South African E-commerce Awards survey of over 90 000 South African online shoppers, high delivery costs ranked as the second most likely factor to cause shoppers to abandon their online purchases. Global Status of E-commerce. 2. The advantages offered by e-commerce are believed to be one of the factors that have made e-commerce popular for businesses and this can be seen from the significant growth of e-commerce users year to year. In recent years, the exponential growth in ICTs and the resulting rapid emergence of The study basically examined the factors affecting the growth of the Microfinance institutions operating in Kenya, with the main focus on Micro finances within Nairobi County. Corpus ID: 202721633. In fact, in information based product industries, distribution and sale via ecommerce may bring the cost per unit to almost zero. County, Kenya. Amidst market globalization, growing interpenetration of national economies and Abstract: Research has shown that Small and Medium-sized Enterprises (SMEs) are rapidly adopting the electronic commerce (e-commerce), to enable them to compete on par with their … The country has a market based economy with a liberalized trade policy. Login. The use of IT to conduct business online is known as Electronic Commerce (E-Commerce). hެ��o������/I�DBHMY;�Aky��>�.li:5/��s�ة�v�d�����5��s� Z��� � ��!�� Most importantly e-retail brands find it the easiest to flourish locally. KENYA KABUBA PURITY K. D66/79933/2012 ... E-commerce has experienced unprecedented growth following the invention of the internet. This was followed by lengthy delivery times. Factors Affecting the Online Transactions in the Developing Countries: A Case of E-Commerce Businesses in Nairobi County, Kenya Paul Muriku Kanyaru1 and Josphat K. Kyalo2 1 BSC [Computer Science], MBA [MIS] candidate, P.O BOX, 25923-00100, Nairobi, Kenya [email protected] 2 BSC, MSC [IS], PhD (Candidate), P.O. It also looked at the various modes of payments and how this affected the growth of the various e-commerce businesses. Odago and Mwajuma (2013) did a study on factors affecting effective. Over reliance in agricultural production and tourism makes the country vulnerable to the economic high and lows. %%EOF The reason is that these startups have minimal infrastructure and inventory and rely heavily on information and communication. Keywords: Developing countries, e-commerce, internet, technology, information technology Introduction The number of Internet users around the world has been steadily growing and this growth has provided the impetus and the opportunities for global e-commerce. The study set out to determine the extent of e-commerce adoption in small and medium enterprises in Nairobi, Kenya. Already established e-commerce players in the country include Africa Internet Group’s Jumia, Kilimall International and OLX, a unit of Johannesburg-listed Naspers Ltd. With the Internet connectivity in Kenya hitting 60% while the penetration of formal retail is estimated at 30%, the number of Kenyans buying goods online is expected to grow. Master Thesis, Lulea University of Technology, Sweden. The study adapted a quantitative survey approach that provided a suitable environment whereby SME owners/managers could respond on issues openly. Reputational risks increases with an increase in use of e-banking. Several news reports highlight how Red Tape in India can become major difficulty in the way of new businesses trying to extend their presence there. Journal of Business Economics and … 10 E-commerce may involve Business-to-Consumer (B2C), Business-to-Business (B2B) transactions and business process. The study sought to provide answers on the effect of internet coverage on e-commerce businesses in Nairobi, Kenya. In this way, economic factors can have a direct and deep impact in the ecommerce industry. Analysis of Factors Influencing E-Commerce Adoption among Small and Medium Enterprises in Kenya @inproceedings{Okadapau2016AnalysisOF, title={Analysis of Factors Influencing E-Commerce Adoption among Small and Medium Enterprises in Kenya}, author={Moses Odeo Okadapau and Elijah I. Omwenga and Robert O. Oboko}, year={2016} } Show simple item record. ͖‹•®ìC]?-ìñÿÃNnRÚ&†LXÅVr–~º“îa7¿¶pv6^Lg— Æó‡íÛѦ)ÏÏar9…ßy&P„s–@€ñ•§ ½„?yvû¶y6iól|E@}íÒl…^k¾T(¡ýÉb׍…§¿<2. E-commerce based enterprises have been shown to sustain fast growth while increasing returns as well. We look at these key factors and make a judgement call as to where Kenya is and what can be done. Paul Muriku Kanyaru, Josphat K. Kyalo. The government and the politicians work in collaboration to devise rules and regulations, the citizens, businesses and the retail industry has to obey them. Abstract. |��W��L��>m���?�̀8x�$������l��z��zD�. 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